Privacy Policy

Ulysses Communications & Promotions Limited
Last updated: 28/07/2025

1. Introduction

At Ulysses Communications & Promotions Limited, we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). This Privacy Policy outlines how we collect, use, store, share, and protect your personal data, and informs you of your rights.

We are registered with the Information Commissioner’s Office (ICO) under registration number ZB947560 . You can verify our registration at: https://ico.org.uk/

If you have questions or would like to exercise your rights under data protection law, please contact:

Name: Data Protection Officer
Email: info@ulyssesmarketing.com

Telephone: +44 0161 637 2000
Address: James House

312 Ripponden Road

Oldham

OL4 2NY

2. Personal Data We Collect

We may collect and process the following categories of data:

Personal Information: Name, email address, phone number, postal address, job title, company name.
Communication Data: Emails, contact form submissions, social media messages, and live chat interactions.
Usage Data: IP addresses, browser type, pages visited, time on site, and cookie information.
Marketing Preferences: Your preferences regarding receiving marketing from us.
We do not knowingly collect data from individuals under the age of 16.

How We Collect Data:

Directly: Through web forms, emails, phone calls, or in-person interactions.
Automated: Through cookies and analytics tools on our website.
Third Parties: Through service providers or publicly available sources.

3. Legal Bases for Processing

Purpose

Data Used

Legal Basis

To respond to enquiries or deliver our services

Personal Information, Communication Data

Necessary for the performance of a contract or to take steps at your request

Marketing communications

Personal Information, Marketing Preferences

Consent (Article 6(1)(a)) or Legitimate Interests (Article 6(1)(f)) under PECR

Website analytics and improvement

Usage Data

Legitimate Interests (Article 6(1)(f))

Compliance with legal obligations

Personal Information

Legal obligation (Article 6(1)(c))

Supporting client communications via chat tools

Communication Data

Legitimate Interests (Article 6(1)(f))

Providing your data is optional, but necessary to respond to your enquiries or provide services. You may withdraw consent at any time.

4. How We Use Your Data

To respond to enquiries and deliver our services
To communicate updates and essential information
To send relevant marketing, if consented
To analyse and improve website performance
To comply with legal obligations and protect our business
We do not use your data for automated decision-making or profiling with legal or significant effects.

5. Sharing Your Data

We may share your personal data with:

Service Providers: IT and communication platforms, CRM systems, web hosting providers
Professional Advisers: Accountants, legal representatives
Regulators or Legal Authorities: Where legally required
We do not sell or share your data with third parties for their marketing purposes.

6. International Transfers

Some of our service providers may transfer data outside the UK. When this occurs, we ensure appropriate safeguards are in place such as:

UK adequacy regulations
Standard Contractual Clauses (SCCs) with UK IDTA
Provider certification under the UK-US Data Bridge (where applicable)

7. Data Security

We apply appropriate technical and organisational security measures to protect your personal data, including:

Encrypted data storage and transmission
Access control measures and secure passwords
Staff training on data protection
Regular security reviews and software updates

8. Cookies and Tracking

We use cookies on our website to:

Operate core site functionality
Monitor usage via tools like Google Analytics
Provide a tailored user experience
You can manage cookie preferences through our cookie banner and browser settings. See our separate [Cookie Policy] for more details.

9. Data Retention

We retain data for only as long as necessary and where required by UK law:

Enquiry and Client Data: Up to 7 years after the end of the relationship
Marketing Data: Until you opt out or withdraw consent
Usage Data (analytics): Up to 2 years, anonymised where possible
Data is securely deleted or anonymised when no longer needed.

10. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion (‘right to be forgotten’)
Restrict processing
Object to processing, especially for direct marketing
Data portability (receive your data in a structured, machine-readable format)
To exercise your rights, contact info@ulyssesmarketing.com. We will respond within one month.

You may also complain to the ICO:
www.ico.org.uk | Tel: 0303 123 1113

11. Marketing Communications

We may send you marketing emails about services or promotions relevant to your interests if:

You have given explicit consent
You are an existing customer and we’re contacting you under the PECR soft opt-in rule
You can unsubscribe at any time via the link in our emails or by contacting us directly.

12. Policy Updates

We review this policy annually or when legal or business changes occur. Updates will be published on our website and, if significant, notified to you directly.

Last reviewed: 01 July 2025

13. Contact Us

Ulysses Communications & Promotions Limited
Email: info@ulyssesmarketing.com
Telephone: +44 0161 637 2000
Address: James House

312 Ripponden Road

Oldham

OL4 2NY